Data Deletion Instructions

Last updated: 10 October 2026

You can ask HOUSE HUB INDIA to delete the personal data LiftIt holds about you.

How to ask

• Email admin@liftit.in with the subject Data Deletion Request, from the email or with the mobile number you used with LiftIt; or
• Send DELETE MY DATA on WhatsApp to +91 87126 55455 from the number you used with LiftIt.

Checking it is you

To stop anyone deleting another person's data, we confirm the request by a code sent to the email or mobile number on the account, or by a call back to that number.

What we delete

Your account and profile, contact details, uploaded documents not tied to a ticket, WhatsApp message logs, voice transcripts, driver documents and bank details (for drivers), and location trails.

What we must keep

Tax invoices, ticket records and the pickup and delivery event locations attached to them are kept for 8 years because GST and income-tax law require it. They are kept securely and used for no other purpose, then deleted.

How long it takes

We complete deletion within 30 days of confirming your request and send you an email or WhatsApp confirmation saying what was deleted and what was kept by law, and until when.

Questions: Grievance Officer.